Service Rates:
Helpdesk Support
Remote user support:
email, office apps, cloud tools
Password resets and . account lockouts
Basic troubleshooting (software, . and user-level issues)
Light application support (M365, . web apps
$140 / Per Hour
Technician Services
On-site or remote support for:
desktops, laptops, printers
Hardware diagnostics and . replacement
New device setup and . configuration
Networking cabling, Wi-Fi setup, . general troubleshooting
Scheduled or ad-hoc during . business hours
$175 / Per Hour
Engineer Services
Server and network configuration
Microsoft 365 migrations, Intune . & Azure AD setups
Security implementations . (firewalls, end point protection)
Backup, disaster recovery and . planning
Project consulting and advanced . system design